Q & A

Q: If I am already on a GLP-1 medication, do I have to start over on dosing?

A: If you are already taking a GLP-1 medication and are getting started with us, you can continue on your current dose if deemed appropriate by your doctor or nurse practitioner. Documentation of your prior prescription is required to order beyond a starting dose.

Q: Are there any specific weight or BMI requirements for GLP-1 medications?

A: We do not have a hard cut-off for BMI or weight to be eligible for medication; however, if you are underweight for your height, a GLP-1 medication is not recommended. All prescriptions are at the discretion of the reviewing provider.

Q: Do you require bloodwork before starting medication?

A: We do not require bloodwork to be completed prior to starting medication; however, it may be recommended to have testing such as an A1C level, thyroid levels, and a cholesterol panel completed to give you another way to measure results.

Q: Do you offer maintenance dosing for GLP-1 medications?

A: Yes, we have many patients on maintenance dosing, some short term and some long term. 

Q: Do I get to choose which pharmacy I order from?

A: Yes, you can always choose which pharmacy you order from, as long as that pharmacy is available in your state of residence. If you are using a local pharmacy, you provide us with the information for that pharmacy.

Q: How long does shipping take for home delivery medications?

A: Shipping times will vary by pharmacy stock and dosage. The range can be anywhere from 4-10 business days from the date the order is placed for delivery. Invoices paid outside of normal business hours, on weekends, or near holidays may require an additional 1-2 days for processing. Your tracking number is sent to you via email when your medication is ready to ship.

Q: How do I give myself an injection?

A: If your treatment plan includes an injectable medication, we provide an injection guide to help you be confident when you use your medication.